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  • Account access
  • Staff
  • Profile
  • Personal details

Update your worker profile in the staff app

Change the name, email, or address saved to your staff profile from the mobile app.

Use Profile settings to update the name, email, or address saved to your
worker profile. Your mobile number is managed by your workspace administrator.

Before you start

  • Sign in to the ShiftDispatch staff app and choose the correct team.
  • Have your complete address ready if you plan to add or change it.

Update your profile

  1. Open Shifts.
  2. Tap your initials or avatar in the upper-right corner to open staff actions.
  3. Under Account, tap Profile settings.
  4. Update your First name, Last name, or Email under Personal
    details
    .
  5. To add or change your address, complete Address line 1, City,
    Country, State / region, and Postal code. Address line 2 is
    optional.
  6. Tap Save changes.

Your phone number is read-only in the app. Contact your workspace administrator
if it needs to change.

Check that it worked

A Profile updated message appears after the save finishes. Reopen Profile
settings
to confirm the saved details.

Troubleshooting

  • An address field shows an error: If you enter any part of an address, all
    required address fields must be complete. Check the country, state or region,
    and postal code before saving again.
  • The email is not accepted: Enter a complete email address, such as
    [email protected], or leave the field empty.
  • The phone number is wrong: Ask your workspace administrator to update the
    mobile number on your worker record.
  • Your profile is unavailable: Confirm that you selected the correct team,
    then return to Profile settings and try again.

Still need help?

Contact ShiftDispatch support and include the workspace, device, and step where the problem occurred.

Contact support

Set up ShiftDispatch on iPhone or Android

Install the staff app from Safari or Chrome, then finish notification setup.