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  • Scheduling
  • Staff
  • Calendar sync
  • Google Calendar
  • Outlook
  • Apple Calendar

Sync your shifts to a personal calendar

Subscribe to published assigned shifts in Google Calendar, Outlook, or Apple Calendar and manage the private link.

Subscribe to your ShiftDispatch schedule to keep published shifts assigned to
you in Google Calendar, Outlook, or Apple Calendar.

Before you start

  • Open the ShiftDispatch staff app and sign in.
  • Decide which personal calendar app you want to use.
  • Treat your calendar link like a password. Anyone with the link can view your
    published assigned shifts.

Connect your calendar

  1. Open Shifts, then open the account menu.
  2. Select Sync to calendar.
  3. Under Choose a calendar app, select Google Calendar, Outlook, or
    Apple Calendar. ShiftDispatch creates your private calendar link when
    needed.
  4. Follow the instructions shown for your calendar app:
    • For Google Calendar, select Copy calendar link, open Google
      Calendar on the web, then choose Other calendarsFrom URL. Paste
      the link and select Add calendar.
    • For Outlook, select Copy calendar link, open Outlook on the web,
      then choose Add calendarSubscribe from web. Paste the link, name
      the calendar, and select Import.
    • For Apple Calendar, select Subscribe with Apple Calendar and
      confirm the subscription when your device asks. If the subscription does
      not open, select Copy calendar link, then in Calendar choose Add
      Calendar
      Add Subscription Calendar and paste the link.

Check that it worked

Your calendar app shows a separate subscribed calendar containing your
published assigned shifts. Calendar apps refresh subscriptions on their own
schedule, so a change may not appear immediately. Check ShiftDispatch for the
latest shift details, especially after a last-minute change.

Manage or disconnect calendar sync

  1. Open the account menu from Shifts and select Sync to calendar.
  2. Select Manage calendar sync.
  3. Choose an action:
    • Copy calendar link copies the current private link.
    • Create a new link stops the current link and creates a replacement.
      Calendars using the old link will no longer receive updates.
    • Disconnect calendar sync stops the private link. Events already copied
      by a calendar app may remain until that app refreshes.

Troubleshooting

  • The subscription does not open in Apple Calendar: Use Copy calendar
    link
    and add it as a subscription calendar manually.
  • The link cannot be copied: Allow clipboard access for ShiftDispatch in
    your browser, then try again.
  • A shift is missing: Only published shifts assigned to you are included.
    Check the shift in ShiftDispatch and wait for your calendar app to refresh.
  • The calendar shows old information: Open ShiftDispatch for the current
    schedule. Subscription refresh timing is controlled by your calendar app.
  • Someone else received your link: Select Manage calendar sync
    Create a new link, then replace the old subscription in your calendar
    app.

Still need help?

Contact ShiftDispatch support and include the workspace, device, and step where the problem occurred.

Contact support

Set up ShiftDispatch on iPhone or Android

Install the staff app from Safari or Chrome, then finish notification setup.