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Remove all visible shifts for a day

Remove every draft or published shift currently visible for one day.

Workspace owners and admins can remove every shift currently visible for one
day. Your schedule filters determine which shifts are included.

Before you start

  • Open the workspace schedule as an owner or admin.
  • Check the selected date and active filters carefully. Shifts hidden by a
    filter are not removed.
  • Make sure no more than 200 draft or published shifts are visible for the day.

Draft and published shifts are handled differently:

  • Draft shifts are permanently deleted.
  • Published shifts are cancelled, and assigned staff may receive cancellation
    notifications.

Remove the visible shifts

  1. Open Schedule and go to the day you want to clear.
  2. Select Day view, then adjust the schedule filters until only the shifts
    you want to remove are visible.
  3. Open the three-dot Actions for [date] menu beside the day's summary.
  4. Select Remove visible shifts…. The number beside the action shows how
    many visible shifts will be included.

The Day view action menu showing Remove visible shifts and the number of shifts that will be included.

  1. In the confirmation dialog, verify the date and the separate counts for
    Draft shifts and Published shifts.

The confirmation dialog showing that draft shifts will be permanently deleted and published shifts will be cancelled.

  1. Select Remove [number] shifts to confirm.

Check that it worked

The dialog closes and a confirmation message reports how many draft shifts
were deleted and how many published shifts were cancelled. The removed shifts
no longer appear on the schedule.

Troubleshooting

  • The action is missing: Confirm that you are a workspace owner or admin
    and that at least one draft or published shift is visible for the day.
  • The action is disabled: More than 200 shifts are visible. Narrow the
    schedule filters, then open the day actions again.
  • The schedule changed message appears: Close the dialog, review the
    refreshed schedule, and reopen Remove visible shifts….
  • The count is not what you expected: Close the dialog and recheck the date
    and active filters before continuing.

Still need help?

Contact ShiftDispatch support and include the workspace, device, and step where the problem occurred.

Contact support